✅ PRIVACY POLICY
Effective Date: 15th July 2025
Introduction
Your privacy is important to us. At Saybota, we are committed to protecting your personal data and being transparent about how we collect, use, and store your information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your personal information when you interact with us via our website (www.saybota.com) or mobile app.
By using Saybota, you consent to the collection and use of your data as outlined below.
1. Scope of this Policy
This Privacy Policy applies to:
All users of Saybota's Website and App.
All personal, medical, and device-related information shared or collected through Saybota.
Information shared during test bookings, sample collections, and report deliveries.
2. What Information We Collect
We collect both personally identifiable information and technical data to provide and improve our services.
a) Mandatory Information:
Full Name
Contact Number
Email Address
Postal Address
Gender, Age, Date of Birth
b) Optional or Automatic Information:
Geolocation data (if you enable it)
Uploaded files or photos (if required for sample verification)
Device information (e.g., model, OS version, browser)
Diagnostic crash logs, IP address, and cookies
3. How We Use Your Information
We use your data for the following legitimate purposes:
To confirm diagnostic test bookings and send updates
To coordinate with Lab Partners for home sample collection
To deliver test reports via WhatsApp, email, or platform access
To send reminders and alerts regarding your bookings
To perform internal analytics and improve platform functionality
To offer personalized health-related services and marketing (only with consent)
We do not sell or rent your data to third parties.
4. Information Sharing and Disclosure
We share your personal data with:
Lab Partners – to facilitate diagnostic services, sample handling, and report delivery
Payment Gateways – to securely process your online transactions
Legal or Regulatory Bodies – only if required by law (e.g., court orders, fraud investigations)
All such partners are bound by confidentiality and data protection agreements.
5. Data Security & Storage
We follow industry-leading practices to ensure your data is safe and secure.
Your data is stored on secure servers with end-to-end encryption.
We use SSL (Secure Socket Layer) for all payment and data exchanges.
Access to your data is strictly limited to authorized personnel.
We conduct regular audits to maintain compliance with Indian data protection laws.
Despite our best efforts, no digital platform is 100% immune to breaches. In the unlikely event of a data compromise, you will be informed as per legal requirements.
6. Cookies & Analytics
Saybota uses cookies and tracking tools (like Google Analytics) to:
Improve your browsing experience
Understand how users interact with our services
Measure the effectiveness of our ads and marketing
You may disable cookies in your browser settings, but doing so may affect platform functionality.
7. Your Rights
As a user, you have the right to:
Request access to your personal data
Ask for corrections or updates to incorrect information
Request deletion of your personal information (unless legally restricted)
Opt-out of promotional communications at any time
To exercise any of these rights, email us at saybotaa@gmail.com.
8. Policy Updates
We may revise this Privacy Policy periodically. All changes will be posted here, with the updated effective date.
Continued use of Saybota after a policy update indicates your acceptance of the changes.
9. Contact Us
If you have questions or complaints regarding this policy, please contact:
Saybota
409/1, B‑Block, Gali No.13, Swaroop Vihar, New Delhi – 110036
📧 Email: saybotaa@gmail.com
